MyLebara

- App keeps stopping and reloading - Can't get the chat to work - click the button and nothing happens. - I keep getting a pop up asking me to add a nickname to each of my numbers, when I do I just get a message saying "Oops. An error occurred, please retry". - I tried to delink an old number and get an error message "too many attempts, try later" I have uninstalled and reinstalled the app - makes no difference. I don't have issues with any other apps so don't think the problem is with my phone.

Am leaving Lebara because of the poor deals on app for loyal customers. Plus I have been trying to change my email address on the app for over a month. The code to change my email takes 30 minutes to arrive but is only valid for one minute. The help desk promised to sort it. Instead this morning they ended my account payment. I have requested a PAC code and within minutes the retententions team offered me a new deal. No thanks, loyalty means nothing to Lebara.

Buy a sim without credit & you'll struggle to get the SIM activated - it seems the only way to do that is by recieving an SMS to your lebara number, except you can't receive txt messages without credit! Absolute waste of time going round in circles and eventually gave up in sheer frustration. You can't text the number to get credit either of course... apparently, you can call a rubbish customer service line with clueless staff, or you can go into a Lebara shop but you've already lost me, bye