
Bob Pitman
very good but not perfect. Only used for planning a trip and booking seats so far, we haven't activated it and used it to travel. One small irritating thing is a journey with multiple changes... the app shows the entire linked journey which is great. But if one leg requires a booked seat that isn't available, so you need to change leg 2 or 3 etc to a later train the app isn't flexible enough to allow a leg to be "later", you have to enter each leg as a separate journey to fix the timings.
2 people found this review helpful
Eurail B.V.
September 25, 2025
Dear Bob,
Thank you for your detailed feedback. We understand how the lack of flexibility in adjusting only parts of a journey can be frustrating. We’ll share this with our team to explore improvements for smoother trip changes.

liz lewis
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More difficult and expensive than buying tickets at the train station. Maybe more comprehensive filters would help. I had to be very flexible and still ended up having to fly from Milan to Amsterdam because of strikes and wildly inconvenient layovers (midnight to 6am in a German station, for ex). Plus I had to pay extra for all but one trip, even with a 1st class ticket. I have 7 days left on my pass, I took 2 flights I hadn't planned on, for around $450 and the pass cost $600+ $15/ea. trip.
6 people found this review helpful
Hi Liz,
Thanks for sharing your experience, I'm really sorry it didn’t meet expectations. Your suggestion about more comprehensive filters is a great one, and I’ll be sure to pass that along to the team.
If you'd like to discuss your case further, feel free to reach out. We truly value your input.

Chris Chaulk
An app for a rail pass where it is impossible to actually book reservations. Instructions are vague and ambiguous, sending you round in circles to get circles that rotate, but never actually do anything. I have tried numerous occassions to figure this out, but have no idea what to do next.
16 people found this review helpful
Eurail B.V.
September 17, 2024
Dear customer, we apologize for the frustration with reservations. Some routes require booking through rail operators. For step-by-step instructions, please visit our reservation guide on the website or contact support for assistance. We're working to simplify the process.
Kind Regards,
Eurail/Interrail